LEGAL REFERENCE

Hamari Qanuni Shuroot aur Account Suraksha

ip64 par aap ka account Pakistan ke qanuni dhanchon ke andar chalta hai jahan local aur international regulations ijazat dete hain. Hum aap ke liye transparent policies rakhtay...

Account VerificationWithdrawal PolicyData ProtectionDispute Resolution
ip64 Hamari Qanuni Shuroot aur Account Suraksha

Humaray Qanuni Qayede aur Jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KA RASTA

Qanuni Sawalon ke Liye Rabta Kare

Team online

Email Support

Aap hamey [email protected] par likha kar sakte ho. Hamara team har puchhne ka jawab Urdu mein deta hai. Response time usually 24-48 ghante ka hai.

Account Help

Agar aap ka account lock ho ya verification mein problem ho toh settings mein jao. Help section mein step-by-step guidance hai. Chat support bhi available hai jahan local speakers hain.

Payment Queries

JazzCash, Easypaisa, SadaPay aur Raast se related problems ke liye billing [email protected] likhen. Withdraw timing aur deposit issues 12 ghanton mein solve hote hain.

BHAROSA AUR JANCH

Hamara Qanuni Mausala Kisey Dekh Sakte Ho

Account Security

Har account ke liye two-factor authentication available hai. Aap ka password encrypted stored hota hai. Login attempts tracked hote hain taa ke unauthorized access na ho sake.

Payment Encryption

JazzCash, Easypaisa, SadaPay aur Raast transactions SSL encryption mein honay hain. Bank-level security protocols use hote hain. Payment gateway PCI compliant hai.

Audit Trail

Aap ka har transaction aur login record hamari system mein saved rehta hai. Settlement reports download kar sakte ho apne account se anytime.

Dispute Handling

Agar transaction se masla ho tu aap claim kar sakte ho. Investigation process 7 din ka hota hai. Refunds verified account se hi process honay hain.

Data Privacy

Aap ka personal information sale ya transfer nahi hota. Third parties ko access sirf payment processing ke liye hota hai. Privacy policy Pakistani data protection laws follow karta hai.

Withdrawal Verification

Pehli withdrawal se pehle aap ke bank account ya wallet ko verify karna padta hai. Same payment method se hi withdrawal possible hai. Anti-fraud checks automatically run hote hain.

Hamara Policy Kya Kahta Hai

Account Age
Naya account 24 ghante verification mein rahta hai. Uske baad pehli withdrawal unlock ho jati hai agar identity proof submit ho chuka ho.
Withdrawal Limit
Ek din mein zyada se zyada 500000 PKR tak nikaal sakte ho. Monthly limit nahi hai. Verified accounts ko priority milta hai.
Deposit Minimum
JazzCash, Easypaisa, SadaPay ya Raast se 100 PKR se deposit kar sakte ho. Koi maximum limit nahi but account balance per transaction tracked hota hai.
Dormant Account
Agar 12 mahine tak koi activity na ho tu account inactive mark ho jata hai. Login karke dobara activate kar sakte ho. Funds safe rehte hain.
Account closure
Settings mein jao aur account pause option available hai. Temporary pause 7 din se 6 mahine tak set kar sakte ho. Permanent closure request support ko likh kar kar sakte ho.
Bonus Terms
Promos ke qanuni conditions ledger mein likhe honay hain. Wagering requirements clear honay chaiye. Fraud cases mein promos cancel ho sakte hain.
Complaint Process
Complaint [email protected] par likhen ya settings mein complaint form use karen. Response time 48 ghante ka hai. Unresolved issues ke liye escalation available hai.

Qanuni Tauhaf jo Aap Dekh Sakte Ho

Instant Verification

Account creation ke baad email aur SMS se link bhej diya jata hai. Uske zariye 10 minton mein identity verify ho jati hai. Verified badge aap ke profile mein show ho jata hai.

Local Payment Rails

JazzCash, Easypaisa, SadaPay aur Raast - ye sab supported hain. Har method ka withdrawal time alag hai lekin sab 24 ghanton mein complete ho jate hain.

Transaction Ledger

Aap ka har deposit, bet, loss aur withdrawal record public ledger mein save hota hai. Download kar sakte ho PDF mein. Transparency hamara policy hai.

Secure Login

Password recovery sirf account owner kar sakta hai. Email aur SMS dono se confirmation hota hai. Unauthorized login attempts block auto ho jate hain.

Dispute Tracking

Agar transaction dispute ho tu case number diya jata hai. Status track kar sakte ho settings mein. Resolution history saved rehta hai.

Account Closure

Jab chaho band kar sakte ho. Pending funds niklwa sakte ho phir account delete ho sakta hai. Re-opening ke liye 30 din waiting period hota hai.

Qanuni Sawalon ke Jawab

ip64 us ilaqon mein available hai jahan local qanoon ijazat dete hain. Supported regions mein aap secure aur regulated environment mein khel sakte ho. Aap ka account locally verified payment methods se linked hona chaiye.

Nahi. Sirf aap aur ip64 ka support team authorized dekh sakte hain. Encryption use hota hai. Third parties ko sirf payment processing ke liye partial access milta hai. Privacy policy hamara guarantee hai.

JazzCash, Easypaisa, SadaPay aur Raast se 24 ghante ke andar. Agar account verified ho aur same method se ho. Weekends mein bhi process hota hai. Delays sirf payment provider side se hote hain.

Disputed transaction ko report kar sakte ho andar 7 din mein. Hamara team investigation karta hai. Refund 14 din mein complete hota hai agar claim valid ho. Evidence ke liye screenshot rakhein.

Settings mein Account Security section jao. Pause option select karo. 7 din se 6 mahine tak rakhwaa sakte ho. Iske baad automatic reactivate ho jayega ya aap login karke khud activate kar sakte ho.

Nahi. Account sirf 21+ saal age wale adults ke liye hain. Verification mein CNIC ya passport check hota hai. Underage account turant close ho jata hai aur funds return honay hain.

Email: [email protected] - 24/7 available. Chat support: settings mein help section - local speakers hain. Phone support: nahi available but live chat immediate reply deta hai. Response time 12-24 ghante.